It happens faster than you can react. One moment you’re walking through a grocery aisle, retail store, or pharmacy, and the next you’re on the ground, injured, confused, and unsure what to do. Every year, dozens of people in Burbank suffer preventable injuries this way. But the good news? If your fall was due to a store’s negligence, you may be entitled to significant compensation.
Burbank is home to over 150 retail locations, including large chains like Costco, Trader Joe’s, and Target. These busy stores often deal with high foot traffic, unpredictable spills, and maintenance delays. According to the California Department of Public Health, falls are the leading cause of injury among adults over 45 in Los Angeles County, and retail stores are one of the top public spaces where these accidents occur.
In late 2023, a 59-year-old woman slipped on a puddle near the produce section of a Magnolia Boulevard grocery store. Despite multiple customer complaints about leaking refrigeration units that week, no warning signs were posted. The woman fractured her hip and required surgery. With legal help, she received a $375,000 settlement — and the store was cited by the city for unsafe maintenance practices.
Your health comes first. Even if you think the injury is minor, get evaluated at a nearby urgent care or hospital like Providence Saint Joseph Medical Center in Burbank. Medical records from that day will be critical in proving your injury was caused by the fall.
Before leaving the store (if safe to do so), report the fall to a supervisor or manager. Ask for an incident report copy. Don’t sign anything admitting fault. Simply state what happened and request documentation for your records.
Take photos of the scene — especially the hazard (wet floor, debris, uneven surface), your visible injuries, and the surrounding area. Ask for witness contact information and note if any security cameras are nearby. Your attorney can request footage before it’s deleted or overwritten.
The store’s insurance company may contact you quickly. Their job is to protect the store — not you. Politely decline any recorded statements and refer all calls to your attorney. Casepeer offers insights into how insurers often downplay store liability.
These cases fall under California’s premises liability law (Civil Code §1714). That means a store may be liable if they failed to take reasonable steps to prevent your fall. A Burbank-based attorney can determine if there was negligence — and fight for fair compensation.
You might — if the store was negligent. That includes failing to:
If any of the above occurred, you likely have a strong claim.
Attorney Arpine Navasardyan of ANTN Law has helped injured shoppers across Los Angeles County—including Burbank—win rightful compensation. Her team knows how to gather evidence, secure surveillance footage, and deal with large retail chains and their insurers.
Schedule your free consultation now and let ANTN Law help you recover without stress.
